Terms of Service

By creating an account or using soosly.com and related services (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. You must be at least 16 years old and able to form a binding contract. If you use Soosly for an organisation, you confirm you may bind it to these Terms.

We may update these Terms. If a change is material we will update the date above and tell signed-in users. Using the Service after a change takes effect means you accept it.

Soosly is an AI-assisted job tracking and automation platform. Depending on what you turn on, it can:

• parse your CV and store it with your job preferences;
• find roles and score how well they match your CV;
• track your applications on a Pipeline board and remind you to follow up;
• prepare and, only for roles that clear your match score and only while you leave it switched on, submit applications on your behalf;
• share your CV or other documents through links and show you who opened them;
• if you choose to connect Gmail, read matching recruiter replies with a read-only permission and suggest updates to your Pipeline that you approve or dismiss. Soosly never sends email from your Gmail account.

AI output can be wrong. Match scores, parsed CV fields and email classifications are suggestions. You are responsible for checking them. Soosly does not guarantee interviews, offers, employment or any particular outcome.

We may change, limit or discontinue features, and some features depend on third-party services (job boards, employer sites, Google) that we do not control.

• Give accurate information, especially in the CV and details Soosly may submit to employers for you.
• Keep your sign-in methods secure and tell us promptly at contact@soosly.com if you suspect unauthorised use.
• You are responsible for what happens under your account, including applications Soosly submits while automation is on. You can pause or stop it at any time, and you should review what it sends.
• You are responsible for the content you upload and share, and for having the right to use it. Connecting a Google account is optional and you can disconnect it at any time.
• You must follow the terms of any third-party site that Soosly interacts with for you.

You agree not to:

• submit false, misleading or someone else’s information, or impersonate any person or organisation;
• use the Service to spam, harass or defraud employers, recruiters or other people;
• upload unlawful, infringing, malicious or harmful content, including malware;
• probe, scan or test the Service for weaknesses, or bypass its security, rate limits or access controls;
• scrape, copy or resell the Service, or use it to build a competing product;
• access another person’s account or data, or share a Google connection that is not yours;
• interfere with or overload the Service, or use it in violation of applicable law.

Ours. Soosly, its software, design, text and brand belong to us and our licensors. We give you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose. Nothing else is licensed to you.

Yours. You keep ownership of your CV, documents and other content. You give us a limited licence to host, process and display it only to operate the Service for you, for example to parse your CV, match roles, submit applications you have authorised and serve links you share. We do not use your content to train AI models. The licence ends when you delete the content or your account, apart from short-lived backups.

Feedback you send us may be used to improve the Service without obligation to you.

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

To the fullest extent the law allows, Soosly and its operators are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost opportunities, lost data or lost employment prospects, even if advised of the possibility. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and US$100.

Nothing in these Terms excludes liability that cannot be excluded by law, and some places do not allow the limits above, so they apply only as far as the law permits.

You can stop using Soosly at any time and delete your account in Settings → General. We may suspend or end your access, with notice where practical, if you breach these Terms, create risk or legal exposure for us or other users, or if we stop offering the Service.

When your account ends, your right to use the Service ends and we delete your data as described in the Privacy Policy. Sections that by their nature should survive (intellectual property, disclaimers, liability, governing law) do.

These Terms are governed by the laws of the jurisdiction in which Soosly’s operator is established, without regard to conflict-of-law rules. Courts of that jurisdiction have exclusive jurisdiction over disputes, except where mandatory consumer law gives you the right to bring a claim where you live. Before going to court, please contact us so we can try to resolve the issue informally.

Questions about these Terms: contact@soosly.com.